The Future Legal Landscape
What might a legal service provider look like in the future, how will firms best serve their clients, and what does this mean for those now beginning their careers? In this episode we discuss these issues with legal innovation expert David Halliwell, Partner at Pinsent Masons, scanning the horizon of the legal services market.
Show notes
In this episode of ReImagineLaw we speak with David Halliwell, Partner for Client Solutions at law firm Pinsent Masons to consider how the legal services landscape is changing and what that means for those developing their careers. What career paths and skill sets will be key in the future?
The discussion begins by exploring the impact that changes in regulation have had on the types of businesses providing legal services in the UK. We discuss how law firms and other service providers such as the Big 4 offer a much wider range of legal services, and the importance of seeing the service provision through the client’s eyes. What will add value for the client? What is important to them now? Also, what is the business problem they are trying to solve and on which they need support from their law firm? The importance of connecting with clients on a ‘values’ level is highlighted, for example on ‘Environmental, Social, Governance’ (ESG) issues which are top of many Board agendas now.
We also consider the importance of these changes on career paths and skill sets. The importance of being curious and being open to changing one’s career path is highlighted (as David explains he did himself). Also we highlight how there are different models of employment now in the legal sector and the option of being employed on a ‘project’ type arrangement for those seeking greater flexibility.
We always encourage listeners to undertake practical actions after listening to the episode.
Read widely to understand the context of the services you might be providing as a lawyer, pick 2 articles from a publication such as The Economist.
Talk to someone in your network who is currently working in a firm, or ask to be introduced to someone by a friend. Ask them “What tools and approaches is the firm using to prepare for the future?”
Useful resources:
More on the future of legal services on Collective Campus and The Student Lawyer